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Help & FAQ › Signup and login-related questions

Archived help article. CrowdNode is winding down — some features described here may no longer be available. Contact us if you need help withdrawing.

I have problems with setting up the two factor authentication (2FA / MFA) on Auth0. What can I do?

It is important that your phone is registered in the correct timezone. This applies for both Guardian and Google Authenticator.

Written by Thomas Orloff

May 2, 2019

Overview

Lately we have observed that it is important that your phone is registered in the correct timezone. This caused an error message when scanning the QR code for the authentication app.

We will try to keep this page updated for any special cases that prevents users from signing in.

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